Business & Customer Service Platforms
These platforms combine AI chat, customer support, and marketing automation to help teams communicate more efficiently with clients. They range from simple e-commerce bots that answer FAQs to advanced systems that qualify leads, personalise responses, and integrate with CRMs like HubSpot or Salesforce. For small businesses, these tools can reduce response time and boost engagement; for larger organisations, they provide scalable, data-driven workflows that connect marketing, sales, and support in one seamless ecosystem.
| Tool | Description | Key Features | UK Pricing (GBP/mo) | Link |
|---|---|---|---|---|
| Jasper AI | Content-focused AI assistant for marketing copy, ads, and campaigns. | Brand voice training; pre-built templates; SEO tools. | £38 (Creator) | jasper.ai/pricing |
| Writesonic (Chatsonic) | All-in-one writing and chat platform for blog posts, ads, and SEO content. | 100+ templates; plagiarism checker; unlimited words on higher tiers. | £9 (Starter); £30 (Pro) | writesonic.com/pricing |
| Tidio | E-commerce chatbot with live chat for customer support and cart recovery. | Visual builder; email integration; analytics dashboard. | £22 (Starter) | tidio.com/pricing |
| Intercom | Full-featured customer messenger platform with AI routing and personalisation. | Fin AI agent; workflow automation; scalable seat management. | £22/seat (Starter) | intercom.com/pricing |
| Drift | Conversational marketing platform that qualifies B2B leads in real time. | Playbooks; analytics; deep integrations with HubSpot and Salesforce. | £1,925 (Premium) | drift.com/pricing |
| HubSpot Chatbot | Built into HubSpot CRM; automates lead capture and support workflows. | Sequences; knowledge base integration; unlimited use in Pro tier. | £0 (Free); £640 (Pro) | hubspot.com/pricing |